Note: The following information applies to more than just financial institutions / banks. If you’re in an industry other than banking, as you read through this article you can replace the word “bank” with “company”.
Today’s hyper-connected consumers are using mobile technology to communicate in one way or the other all day long. So they expect the financial institutions they do business with to communicate with them on a personalized, relevant and contextual basis, just like their favorite brands do.
And if consumer expectations are high now, what will their demands be five years from now? What foundations do you need to put in place today to be ready and able to engage with customers in 2024?
Click here to view the original article at bankingjournal.aba.com
Software as a Service is a driving force for disruption – a way to innovate at the speed which customers and the market demands. So how can companies with a traditional software go-to-market motion make the switch, and capitalize on all that SaaS has to offer? What’s the secret to succeeding in a SaaS world?
As the CEO of a 100% percent SaaS-driven, born-in-the-cloud company that was bought by a global technology leader who is constantly evolving and optimizing their business, I could preach the benefits of SaaS ad nauseam. Here is a quick list:
Click here to view the original article at www.comparethecloud.net
FREMONT, Calif.–(BUSINESS WIRE)–Wave2Wave Solution, the global leader in physical layer automation, today introduced a small form factor robotic fiber switch, ROME Mini. The company expanded its ROME product portfolio to include the Mini in response to the fast-growing demands of edge computing, 5G, IoT, and AI as those technologies flex to support a new generation of applications such as self-driving cars.
Click here to view the original article at www.businesswire.com
In modern software development, communication between multiple applications is essential to building a robust developer ecosystem, and in turn, a seamless digital experience for customers. Many companies already see the need to create a developer-facing business model, according to a recent Cloud Elements report, which found 55% of businesses use APIs as a revenue stream.
We’ve asked industry experts to explain what APIs and SDKs are, and when developers should use each.
Click here to view the original article at www.cmswire.com
For B2B marketers, the biggest opportunity in digital transformation is the increased ability for marketing to directly contribute to revenue growth, according to new research.
The survey of 450 senior B2B marketing decision makers from mid-sized to large companies, conducted by Stein IAS, found that 81 percent of B2B companies see digital marketing transformation as key for their business, but over three-quarters see it as a complex process.
Click here to view the original article at www.chiefmarketer.com
The mantra “shift left” has emerged in the security and DevOps communities, but the words themselves are as confusing as the ideas being promoted to achieve them.
In principle, shifting left seems like an obvious idea. We’ve known for decades that security issues are often dramatically more expensive the later in the software life cycle they are discovered. So, taking security steps early in the software life cycle makes sense, as it puts the cost of security directly on the folks that are best able to avoid those security problems. For you economists, this is simply the Coase Theorem applied to security.
Click here to view the original article at www.forbes.com
Click to learn more about author Derek Lin.
is one of the fastest-growing areas within enterprise security, growing at a compound annual growth rate of 48 percent per year, according to Gartner. Modern enterprise IT security solutions use this technology to detect and remediate advanced threats that are unable to be addressed by legacy solutions.
UEBA solutions use a different approach with variations of artificial intelligence and machine learning, advanced analytics, data enrichment, and data science to effectively combat advanced threats. The UEBA solution combines all the data sources together for analysis and automatically synthesizes results. Analysts get a lower volume but higher fidelity feed instead of drowning in alerts.
Click here to view the original article at www.dataversity.net
Pink Shirtmaker London uses Salesforce to create an omni-channel customer experience to an industry that’s tailor-made around personalisation.
It’s many years ago now, but once upon a time the United Kingdom was one the world’s foremost locations for shirt-making. It could be again, argues President and CEO Christopher Zanardi-Landi, a man on a mission:
We’re a small group of obsessive people who started off two years ago to try to rebuild a British icon. One of the things we wanted to do was to bring English shirt-making back to England. So we decided to open our own workshop, here in London, and we have done that in Vauxhall so we are now making shirts back in the UK…In our workshop we’re offering a fully bespoke service in a way that actually hasn’t been in the UK for quite a long time. It used to be here, but we’ve gone back to making full pattern, bespoke [products] for clients, but doing it in a way that’s actually much more accessible.
Click here to view the original article at diginomica.com
According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially. Many of the biggest trends and changes to customer experience fall under digital transformation. Companies are seeing the need to focus on creating convenient, digital solutions both internally for their employees and externally for their customers. These statistics show the impact of digital transformation and how digital solutions are a major focus for customers. Digital transformation is the future of customer experience, and companies that don’t embrace changing technology could get left behind.
Click here to view the original article at www.forbes.com
Retail Digital Transformation Market segment has allowed dealers to achieve multi-channel agreements through online markets. It is about using advanced tools and techniques for engaging those customers in the places they like to shop, and linking in new and exciting ways. Retail Digital transformation is the modern technological platform for distinguishing the product and providing the emotional experience. Digital transformation is about applying the tools that support you better understand what matters most to your consumers, and how you can provide them an experience that stands out from your opponents.
Click here to view the original article at aglobalmarketresearch.com