Salesforce Introduces AppExchange Partner Intelligence, Enhances Customer Insights for the Partners
San Francisco and London: Salesforce (NYSE:CRM), today announced the launch of new ecosystem insights on Salesforce AppExchange. Rapidly-changing customer expectations in the Fourth Industrial Revolution are accelerating demand for technology expertise and new innovation within Salesforce’s growing ecosystem. These new AppExchange insights bridge this supply and demand—enabling customers to easily identify the consulting experts and business solutions best suited for their needs, and empowering partners with customer engagement analytics to more effectively build and market their solutions.
IDENTITY RESOLUTION FOR WINNING CUSTOMER EXPERIENCE- A GUIDE FOR ENTERPRISE MARKETERS
Identity Resolution is central to customer data management in the omni-channel world. Enterprise marketers would be unable to create winning CX without it. But customer data itself is both- a challenge and an opportunity.