How Customers Can Break Down Your Organizational Silos Once and for All

How Customers Can Break Down Your Organizational Silos Once and for All

“Eliminate silos.” That has been a top priority and discussion point of organizations for years, yet we continue to struggle to really get rid of silos once and for all.

A quick Google search suggests the problem first came to light around 2005 and has steadily grown since. A 2018 article in the MIT Sloan Management Review reported on research that found that 51 percent of legacy businesses have silos and that just 28 percent have successfully digitized.