Top data driven technology to impact enterprises in 2019

Top data driven technology to impact enterprises in 2019

Technology is evolving at a breakneck speed, and keeping up with a deluge of new emerging trends can be challenging for enterprises. However, businesses not only need to keep up with the trends and developments within their respective industries but also identify which technologies to adopt in order to evolve in a rapidly changing enterprise landscape.

Click here to view the original article at techobserver.in

How is GDPR impacting data protection views and legislation in the US?

How is GDPR impacting data protection views and legislation in the US?

Is the introduction of the General Data Protection Regulation (GDPR) across the EU likely to have an impact on data protection views and legislation in the US in 2019? As one would expect, the answer isn’t clear cut. There’s a clear direction of travel in terms of opinion, but can differing vested interests find consensus?

Click here to view the original article at government.diginomica.com

Digital transformation: Biggest IT budget priorities for 2019

Digital transformation: Biggest IT budget priorities for 2019

Digital transformation is one of the key buzz phrases of the decade. TechRepublic talked to experts to find out how they predict companies will spent their IT dollars on digital transformation.
Participants in the roundtable included:

  • Amy Chang, senior vice president of collaboration, Cisco
  • Jeff Wargin, vice president of product management, Duck Creek Technologies
  • Pete Blackshaw CEO, Cintrifuse

Click here to view the original article at www.techrepublic.com

Huddle Room Trends 2019: Agile Meeting Spaces

Huddle Room Trends 2019: Agile Meeting Spaces

The concept of the “workplace” is changing.

To succeed in a business environment, today’s employees don’t necessarily need a desk at a specific office or a pre-set schedule for when they need to work. Increasingly, organisations around the world are beginning to embrace a more flexible and agile approach to getting things done. This digitally-enhanced workforce is continually being empowered by new and intuitive solutions like cloud communications, collaboration tools, and huddle rooms.

Click here to view the original article at www.uctoday.com

 

Six Trends Shaking Up Customer Care in 2019

Six Trends Shaking Up Customer Care in 2019

As 2018 comes to a close, it’s time to reflect upon this year’s Customer Care industry highlights, and to think about what’s expected to happen next year. To help you plan for 2019, we report on six major trends that are set to shake up the industry.

1. New messaging channels

In 2019 we expect the use of messaging to increase even further. The growing number of customers using messenger platforms (1.5 billion on WhatsApp and 1.3 billion on Messenger) and the rollout of business apps, will encourage companies to adopt this means of communication.

Click here to view the original article at customerthink.com

 

Why Defining the Digital Space Is the First Step in Digital Transformation

Why Defining the Digital Space Is the First Step in Digital Transformation

Gartner shook up the enterprise content management industry in 2017 when it introduced the concept of content services and bid farewell to the ECM Magic Quadrant. Now, it has turned its attention to the digital transformation space, at the recent Gartner Symposium/ITxpo it “evolved” digital transformation into ContinuousNEXT.

Click here to view the original article at www.cmswire.com

Security driving SD-WAN interest

Security driving SD-WAN interest

Resellers positioning SD-WAN might want to tone it down on the cost savings pitch with customers keener to hear about how adopting the technology will improve their security.  Resellers positioning SD-WAN might want to tone it down on the cost savings pitch with customers keener to hear about how adopting the technology will improve their security.

Click here to view the original article at www.computerweekly.com

CEO Outlook 2019: 5 Tech Titans Predict How The New Year Will Shape Up

CEO Outlook 2019: 5 Tech Titans Predict How The New Year Will Shape Up

For top technology CEOs, ringing in the new year means making big bets on game-changing innovation to propel channel sales growth in emerging markets from edge computing to artificial intelligence to multi-cloud data management.

How does that innovation take shape? CRN asked the leaders of the industry’s powerhouse companies for their insight into the coming year.

Click here to view the original article at www.crn.com

 

GDPR Aftershocks Show Big Impact On Contact Databases, Leading Marketers To Focus On Content Syndication, Inbound Strategies

GDPR Aftershocks Show Big Impact On Contact Databases, Leading Marketers To Focus On Content Syndication, Inbound Strategies

The initial focus around the May 2018 GDPR deadline for most B2B organizations was what steps they need to take to be compliant. Now almost six months after the deadline many brands are seeing and feeling the effects on their database, with some seeing their usable contact lists dropping by more than 50% after double opt-ins and other compliance steps were added for EU contacts. Given the significant dent to outbound lists, many marketers have responded by ramping up content syndication and other inbound tactics.

Click here to view the original article at www.demandgenreport.com