Demystifying insurtech to spotlight opportunities for agents

The bricks and mortar insurance agent is transforming. Today, some independent agencies look a lot more like Google than an insurance agency. They have virtual employees driven by artificial intelligence (AI) who can provide slick and efficient customer service around the clock.

From a customer standpoint, this digital transformation is great because it provides a more holistic and diverse service environment.

Click here to view the original article at www.insurancebusinessmag.com

 

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