From Communications Service Provider to Digital Service Provider — the Transformative Power of AI

Communications service providers (CSPs), whether mobile or cable/wireline, are facing renewed regulatory and market pressure on traditional income sources, as well as increasing competition from over-the-top providers. The fight to retain and gain revenue, grow market share and avoid becoming commoditized is relentless.

To differentiate, CSPs need to rethink the way they interact with their subscribers.

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