These playbooks distill best practices executed by channel partners that have successfully transformed themselves into MSPs. Based on comprehensive interviews with around 1,000 MSPs across Americas, Asia-Pacific and Europe, these data-driven playbooks provide an actionable blueprint with insights and benchmarks to operationalize the transformation journey and succeed.
Business Transformation is Complex But Delivers Impressive Performance Gains
McKinsey Global Institute examined hundreds of artificial intelligence use case to figure out the ones that yielded the highest value for organizations. That big-picture vantage point yield one surprising and boring truth about the value of AI.
Artificial intelligence may be the leading edge of advanced analytics, but it has not yet reached mainstream deployment in the enterprise. If you haven’t deployed it, you aren’t behind. Yet. Organizations that have …
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In the age of disruption, making sure your company is digitally ready is no longer an option–it’s a necessity.
In fact, I’d argue that every company today is already a digital company by requirement–just some are (much) better at it than others. A local doctor’s office, for example, might still be using paper files and mailing appointment reminders–but most of their target market is living online. And even aside from the customer base, digital technologies can be used to improve internal efficiencies, streamline operations, and boost the bottom line.
Digital transformation is not simply about implementing new technology. It requires customer engagement and a committed team of employees. A new report outlines seven points for success.
While most organisations need to accelerate their digital transformation to effectively compete and stay relevant to customers, this journey needs to be trod carefully and with careful planning. Moreover. a company that attempts to go digital and which does not seek employee buy-in, or achieve partner and supplier engagement, and which does not provide a seamless customer experience, will struggle and probably fail.
The omni-channel experience is a relatively new marketing term that quickly reached buzzword status. Already in that first sentence there are a number of problems that make omni-channel something quite difficult for brands to get right; which is quite troubling as the core of the omni-channel experience is not a new concept.
The omni-channel experience has been around since we first started promoting goods and services; but for some reason the race to digital migration has confused the issue.
Digitization is disrupting every business and is spreading like wildfire across every sector, whether it’s banking, financial services, insurance, retail, or manufacturing. Digital transformation also does not happen overnight. It is a continuous process. That is why it is very difficult to plan too far ahead; technology is evolving so rapidly that your plans will certainly change.
The “Digital Revolution” is turning 70 yet the complexities of digital transformations still overwhelm decision makers. To ease executives when it comes to monetizing this process, we boil the entire digitalization universe down to just two top-line topics: Product & Channel. Looking back on hundreds of recent industrial-monetization projects […]
SANTA CLARA, Calif.–( BUSINESS WIRE )–Avaya Holdings Corp. (NYSE: AVYA) today announced that progress made in meeting commitments, evolving programmatics and expanding partner opportunities has netted the Avaya Edge channel program a 5-Star rating from CRN ®, a brand of The Channel Company . Avaya’s efforts to improve its […]
Article Written by Partha Protim Das, Principal Consultant, M&T – Automotive, Wipro Ltd In the digital era, enterprises are seeking to improve their customer experience, loyalty and value propositions by upgrading or replacing traditional technologies and leveraging digital advances such as analytics, mobility, social media and smart embedded devices. […]
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