Machine data fuel for digital transformation – Splunk

Machine data fuel for digital transformation - Splunk

Channel partners play a critical role in their customers’ digital transformation efforts – particularly making “inherently hard-to-understand, buzzword topics tangible for end-customers”.

That’s according to Splunk’s VP of product marketing, Jon Rooney, who said “machine data is fuel for this digital transformation and fuel for artificial intelligence (AI) and machine learning (ML) powered solutions”.

Click here to view the original article at www.channelnomics.com

 

Digital transformation in the real word

Digital transformation in the real word

Forward-thinking organisations are realising that they require greater operationally agility to successfully meet ever-rising customer expectations. With customers also demanding easier businesses engagement – and across a wider spectrum of channels, this is forcing businesses themselves to enact internal change more quickly. These factors are putting increasing pressure on IT and business leaders to respond by undertaking ‘digital transformation projects.’

Click here to view the original article at www.itproportal.com

 

ALE’s Trojan Horse: UCaaS & CPaaS on Your Terms

ALE’s Trojan Horse: UCaaS & CPaaS on Your Terms

The marketplace for Unified Communications is currently in a state of flux. The world is changing at a rapid pace, with new technology and innovations introduced consistently, transforming the way we connect at a fundamental level. Today’s UC leaders are consolidating, collaborating, and merging with other pioneers around the world to serve consumers in this unique and complicated environment.

Click here to view the original article at www.uctoday.com

 

Canadian solution providers optimistic about future channel opportunities thanks to new innovations

Canadian solution providers optimistic about future channel opportunities thanks to new innovations

New innovations continue to drive change within business, and as customers start demanding services like the cloud or artificial intelligence-enabled products, technology providers need to keep up.

The results of CDN’s annual Top 100 Solution Providers survey show that not only is the channel keeping up, it is “taking advantage of the opportunities” unlocked by these new technologies and is hopeful about future growth. In fact, a major theme from 2017 is one of optimism, according to the survey results.

Click here to view the original article at www.computerdealernews.com

 

What is a Digital Experience (DX) Ecosystem?

What is a Digital Experience (DX) Ecosystem?

A digital experience (DX) ecosystem is the extended set of enterprise software solutions needed to satisfy the full digital customer journey experience. But before we explore the full DX ecosystem in depth, it is important to understand that the core of any DX ecosystem is the digital experience platform (DXP).

The digital experience platform is an integrated, centralized enterprise software framework intended to provide a unified customer experience across most digital touchpoints. The DXP is essentially a core set of software technologies that enables the creation, delivery and optimization of personalized, content-rich digital experiences in order to engage customers and drive them to a desired action.

www.cmswire.com

 

Microsoft CSP Pain Points Lead Partner To Develop Partner-Facing Solution

Microsoft CSP Pain Points Lead Partner To Develop Partner-Facing Solution

For about five years, Microsoft has been encouraging partners to develop their own intellectual property. Reston, Va.-based IOTAP took that advice to heart in a way that’s already helping other partners struggling to overcome some of the difficulties inherent in being a Microsoft Cloud Solution Provider (CSP).

As a CSP itself, IOTAP had difficulty tracking licensing for CSP customers. Straightforward orders went fine. Things got complicated when customers wanted to add seats, change Office 365 or other Microsoft cloud product SKUs, or otherwise change orders during the middle of a billing period, to name a few of the many examples. When a customer wanted to know why their charges came in at a certain amount, it could be hard to find an answer…

rcpmag.com

Microsoft CSP Pain Points Lead Partner To Develop Partner-Facing Solution

Why businesses need a chief digital transformation officer

Why businesses need a chief digital transformation officer

As businesses grapple with the complexities of digital transformation, some companies have decided a new C-level role is required to help direct digital operations. What does the role of the chief digital transformation officer involve? For most types of businesses, digital transformation is a must given the shift in consumer behaviors to towards online activity and the expectations of millennials and Generation Z for rapid, easy-to-access multi-channel experiences. In addition, as more businesses ‘go digital’ the businesses-to-business landscape is dependent upon digital transactions…

www.digitaljournal.com

Why businesses need a chief digital transformation officer

Your employees are just as critical to your transformation process

Digital transformation requires a clear organisational vision.

The subject of digital transformation is not new and is typically related to upcoming technology megatrends such as cloud computing, mobility, Big Data, artificial intelligence (AI), the Internet of Things (IoT), robotics and social platforms. There is no doubt that the growing connectivity of people, machines, and businesses has reformed market demands, and, to keep up and stay competitive, organisations must adjust by digitising their processes and business models. According to Mandla Mbonambi, founding CEO of Africonology, digital transformation presents many new opportunities to grow and expand into the rest of Africa.
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